Privacy

The short version

Your question is used once, to write your reading, and is never stored on our servers. There is no account required to draw a fal. There is no advertising, no tracking across other sites, and nothing about you is ever sold or shared for marketing.

Your question (the intention)

When you draw a fal, your question is sent to Anthropic’s Claude API so a reading can be written for you. We do not save it: there is no column for it in our database, it appears in no log, and it is never attached to an analytics event.

One honest detail. For two minutes after a reading is written, we keep a copy of the reading in a temporary cache so that a double-tap or a dropped connection doesn’t charge you twice or bill us for the same letter again. That cache is addressed by a one-way fingerprint (a hash) of your question rather than the question itself, and both the copy and the fingerprint are discarded after two minutes.

The fals you keep are stored by your own browser, on your own device, and never reach us. Clearing your browser data deletes them permanently — we have no copy to restore.

What we keep

• A small cookie (delnameh.device) so we can count one free fal a day. It holds a random identifier, nothing about you, and cannot be read by JavaScript. It lasts about two years.
• If you sign in: your email address, and a ledger of mohrs added and spent. That is the entire account — no name, no profile, no reading history.
• If you buy mohrs: a record of the purchase (which pack, the amount, the currency, and Stripe’s reference ids). Your card details are handled by Stripe and never reach us.
• If you share a fal: the reading’s title, its “heart of it”, and — only if you switch it on — the reading itself, stored for one year so the link keeps working. Your question is not part of a share, in any mode.
• Anonymous counts: tallies like “a fal was drawn”, kept for 90 days. They carry no identifier and never the text of anything you wrote. Page views are counted by Vercel without cookies.

Who else touches it

We use a small number of services to run Delnameh. Each sees only what its job requires:

• Anthropic — receives your question and the drawn poem in order to write the reading.
• Stripe — handles payment and holds the card details we never see.
• Resend — delivers your sign-in letter.
• Neon — stores accounts and the mohr ledger.
• Upstash — holds shared readings, rate limits and the anonymous counts.
• Vercel — hosts the site and counts cookieless page views.
• Google — only if you choose to sign in with Google, and only to confirm it is you.

Your rights in California

You can ask us what we hold about you, ask for it to be corrected, or ask us to delete it entirely — including your account and its mohr balance. Write to support@delnameh.com and we will do it. There is no self-service delete button yet; a person handles it, and we will not treat you any differently for asking.

We do not sell your personal information and we do not share it for cross-context behavioural advertising. There is nothing to opt out of, because we never started.

Children

Delnameh is not intended for children under 13, and you must be 18 or older to buy mohrs.

Changes, and who we are

If this policy changes we will update the date at the top of this page. Delnameh is operated by an individual based in California, United States. Questions of any kind are welcome at support@delnameh.com.